Shipping policy

Shipping
We currently ship Australia-wide from The Southern Highlands, NSW.

Shipping within Australia is calculated at checkout based on your location and order weight via Australia Post. Orders over $80 receive free standard shipping. You'll see your exact postage cost before you pay.

• All orders are lovingly packed to order, so please allow at least 3-5 business days for your order to be packed and shipped
• You’ll receive tracking details via email once your order is on its way.

Please note: Shipping times may vary depending on Australia Post delivery schedules and your location.

Local Delivery

We offer local delivery within 10 km of Welby (NSW 2575).

Here’s how it works:

• At checkout, choose “Local Delivery”.
• We will deliver to postcodes within 10 km of Welby.
• Postcodes outside of the 10km but in the Wingecarribee Shire Council will go through Aus Post local delivery
• We drop your order to your door — no need to be home, I’ll leave it somewhere safe if you’re out.

A couple of little notes:

• Local delivery is available to postcodes within 10 km of Welby.
  Deliveries usually go out within 3–5 business days — we will be in touch if there are any delays.
• If you’d prefer to arrange a specific time, just let us know and we’ll work something out.

Local Pickup

We offer free local pickup from Welby (NSW 2575).

How it works:

• At checkout, simply choose “Local Pickup (Free)”.
• You will receive an email or text when your order is ready, with the pickup address and a time that works.

A couple of little notes:

• Please collect within a week of being notified, unless we’ve arranged otherwise.
• If something comes up, just let us know — we are always happy to work with you.